Seva Exchange

Seva Exchange App Resources


Getting Started

Welcome to the SevaX App! We at Seva Exchange empower individuals, communities and organizations and equip them with the right tools and resources to change the world. The SevaX App transforms the way in which we help one another and give back to our community.

Creating A New Account

A Seva Community is a local community represented in the digital world to allow volunteers to offer support and for members to ask for help within communities and organizations. Virtual communities can be created within our app, but we caution you to ensure members are who they say they are. Trust is built more easily when you interact with each other face to face. Check the Restricted box, if you want to disable user-to-user transactions. That is, “Requests” can only be originated by the designated Admins of this Seva Community. Typically, Restricted Communities are used for Political Campaigns and some Nonprofit Organizations. You can make your community Private, when selecting a paid plan, so your Seva Community would not be discovered by anyone browsing - either by the name of the Seva Community or the location of the Seva Community. Note that everyone always needs a code to join your Seva Community. A “Private Seva Community” provides an additional level of privacy.



Seva Community

A Seva Community is a local community represented in the digital world to allow volunteers to offer support and for members to ask for help within communities and organizations. Virtual communities can be created within our app, but we caution you to ensure members are who they say they are. Trust is built more easily when you interact with each other face to face. Check the Restricted box, if you want to disable user-to-user transactions. That is, “Requests” can only be originated by the designated Admins of this Seva Community. Typically, Restricted Communities are used for Political Campaigns and some Nonprofit Organizations. You can make your community Private, when selecting a paid plan, so your Seva Community would not be discovered by anyone browsing - either by the name of the Seva Community or the location of the Seva Community. Note that everyone always needs a code to join your Seva Community. A “Private Seva Community” provides an additional level of privacy.


Create a Seva Community

This module shows a user how to create a secured Seva Community within the SevaX App platform.



Join a Seva Community

The following modules show admins how to create a code and connect potential members via Invite and Code. It also shows them how to join a Seva Community within the SevaX App platform.


Create a code

This module shows an admin how to create a code to allow users to join the community. Seva Community admins can create a code and publish the code to individuals whom they would like to invite into their Seva Community.

Join Via Code

This module shows a member how to join an existing Seva Community via a code.



Join Via Invite

This module shows users who were not sent a code previously on how to join a Seva Community by.

Requests

Requests are divided into Seva Community requests that are created by Seva Community Admins for community tasks performed (eg. Clear out weeds in the community garden.) and Individual requests that are created by all members for personal tasks (eg. A ride to the doctor's office.) Requests for a Seva Community can also be linked to an Event.


Time Request

Create a Time Request

This module shows how members can create a request for time. All members can make individual time requests to ask other's within the community for assistance for personal needs (eg. I need a babysitter for 2 hours on Wednesday afternoon.) Admins can make a Seva Community request or a personal request.

Member applies for a Request

This module will show you how a member can apply to volunteer for a Seva Community request.





Admin approves the Request

This module shows an admin receiving a notification by a member, who has applied to participate on a Seva Community request. It also shows the admin approving the action.

Member Claims Time Credits

This module shows how a member that has completed a request and can claim their earned Seva Credits by answering a few short mandatory questions.

Admin approves time credits

This module shows how an admin approves credits earned for a completed request from the Tasks tab and can then transfer credits to the member by answering a few short mandatory questions.

Money Request

Money Requests can only be created by an admin for community-related fundraising purposes.

Create a Money Request

Admins can create a money request for a community event like a fundraiser.

Member pledge for donation

This module will show you how a member can pledge a donation to help a community for a specific money request.

Admin acknowledge donation

This module shows an admin receiving a notification of a donation made by a member. It also shows the admin validating the pledge with instuctions to resolve any inaccuracy in amount of pledge versus the amount recorded.

Goods Request

Goods / Supplies Requests can only be created by an admin for community-related purposes. These type of requests are often linked to an event. The admin can accept donations of food, supplies, clothing, housewares and other needed essentials. Donations requested can include a single type of goods or various different goods. These goods or supplies can be added by selecting or typing in the names of the specific goods or supplies within the SevaX App.

Create a Goods Request

Admins can create a goods and supplies request for a community event like a local support for the needy.

Member donates goods

This module will show you how a member can help a Community that has created a request for goods. The donator can respond to one or any number of categories requested by indicating on the list requested that is supplied in the SevaX App.When completed the app will recognize and respond with a message indicating that the donation was accepted and recorded.

Admin acknowledge donated goods

This module shows an admin receiving a notification of a donation by a member, who replied to a Seva Community request for goods. It also shows the admin verifying the pledge with items included in pledge.

Offers

Members can make Offers to the Seva Community to a single member (eg. I can build HTML pages on Saturday mornings from 9 to 11 am) or to multiple members (eg. I can teach a 4-week class on Quilt Making on Sunday afternoons from 2 to 4 pm). The offers to the Seva Community needs to be accepted by an Admin. At this time the Offer gets converted to a Request. Members can offer Money (eg. I would like to donate $10 to literacy campaigns.) Members can also offer Goods / Supplies (eg. I would like to donate a bag of baby clothes.)

Time Offer

Members can make an offer of Time to their Seva Community (eg. I want to offer time tutoring students in math.)

Create an Individual Time Offer

This module shows a member creating a time offer.

Bookmark a Time Offer and Create Request

This module shows a member first bookmark the time offer and then create a request from that same offer.

Money Offer

Members can offer Money (eg. I would like to donate $10 to literacy campaigns.)

Create a Money Offer

This module shows a member creating a money offer.

Accept a Money Offer

This module shows a member first bookmark the money offer and then create a request from that same offer.

Donate for the offer

Description required

Goods Offer

Members can also offer Goods / Supplies (eg. I would like to donate a bag of baby clothes.)

Create a Goods Offer

This module shows a member creating an offer to the community at large.

Accept Goods Offer

Tutorial to accept goods offer


Donate for the offer

Tutorial for the offer donation.

One to Many Offer

Members can create a One-to-Many Offer when they want to teach a class for 2 or more students (eg. I can teach a 6-week class on Javascript on Sunday afternoons from 2 to 4 pm). These classes can be recurring by selecting the day of week an end date or with a finite number of occurrences.

Create One to Many Offer

This module shows a member offering to teach a one-time seminar for multiple students.

Create One to Many Recurring Offer

This module shows a member offering to teach a recurring course for multiple students.

Sign up for One to Many Offer

This module shows a member signing up for a seminar that gets automatically debited from their account. Unless, the class is cancelled these credits are non-refundable.

Events

Events are a set of activities with a defined time, place and purpose. For example, the Local Seva Community can host a food drive or fundraising event.

Create an Event with Request

This module shows a Seva Community admin creating an event with the date and time and location and the description.

This modules shows a request being created and then linked to an existing event.

This module shows a member accepting a request specific to an event.

Event Messaging

The member who has been accepted to volunteer at an event is notified that they will automatically be added to the Messaging Room to be informed of the event status.

Groups

A Seva Community can be subdivided into Groups. For example, an organization supporting diversity could offer employees the option to create their own affinity-based groups, such as Vegan Living, Asian American Heritage, Save Our Planet, and LGBTQ.

Create a Seva Group

This module shows how a member can create a group based on their interests.


Reports

We provide standard monthly reports that are sent to the owner of the community and provide Ad hoc reporting for people who want on demand reporting for specific ranges of time.

Monthly Reports

Here is an example of screenshot from Sampletown.











ADHOC Reports

Here is an example of attach a demo video.